Privacy Policy

1. Introduction

Welcome to Open Code (“we,” “our,” or “us”).

We are an Iraqi software development company specializing in custom web and mobile application development, providing complete services that include UI/UX design, software engineering, and payment gateway integration for digital platforms and mobile apps.

This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website, services, or any of the applications developed by us.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect different types of information depending on your interaction with us or our services, including:

A. Personal Information

• Full name
• Email address
• Phone number
• Company or organization name
• Billing and payment information
• Project-related communications

B. Technical and Usage Information

• Device type and operating system
• IP address and browser type
• Usage data and interaction logs
• Cookies and similar tracking technologies

C. Client Application Data

When we develop applications for clients, all user data within those apps belongs to the client (the data controller). Open Code acts only as a data processor, handling information according to the client’s instructions.

3. How We Use the Information

• To provide, maintain, and improve our software services
• To communicate with clients regarding projects and support
• To enhance performance and user experience
• To process payments and manage billing
• To ensure security and prevent fraud
• To comply with legal and contractual obligations

We do not sell, rent, or trade personal information to any third parties.

4. Payment Information

We use trusted and secure third-party payment gateways to process all financial transactions.

• Payment data is encrypted and processed directly by the payment provider.
• We do not store complete payment card details on our servers.
• Client applications may include their own payment and refund policies, as per individual agreements.

5. Data Retention

We retain personal and project-related information only for as long as necessary to:

• Fulfill our contractual obligations
• Provide customer support and maintenance
• Comply with legal or accounting requirements

Once no longer needed, we securely delete or anonymize the data.

6. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect data from unauthorized access, alteration, disclosure, or destruction. However, no system or method of electronic transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Information Sharing

We may share limited information with:

• Trusted service providers (e.g., hosting or payment gateways)
• Legal authorities, if required by law
• Our clients, under contractual agreements

All third parties are bound by strict confidentiality and data protection obligations.

8. User Rights

Depending on your jurisdiction, you may have the following rights:

• Access and obtain a copy of your data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Object to automated processing or profiling

To exercise these rights, please contact us at info@opencode.iq.

9. External Links and Services

Our website or applications may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of those external platforms. We encourage you to review their respective privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be published on our website, and the “Effective Date” will be revised accordingly.

11. Contact Us